Thursday, October 18, 2012

Theories on Managing Organisational Culture

Since many theorists contend that organisational culture a great deal impacts an organisation’s ability to attract and retain talent, achieve particular performance levels that obtain profitability, and grow and expand operations (Denison and Mishra 1995: 204), it's clear that culture ought to be crafted, shaped, and managed in an strong way in order for it to support those inside organisation realise certain strategic objectives.

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This is in particular critical inside a business environment that may be getting more turbulent and unstable as well as 1 that requires specific cultural transform when the external environment and wants shift along with dynamic internal changes occur, specially when dealing with mergers of two organisations with numerous cultures (Ashkanasy et al. 2000: 261).

 

For example, one find out discovered a direct correlation between company performance, using annual growth rates in sales, equity ratio, as well as the rate of return on its total assets, after learn 88 Japanese organisations of various sizes (Kono 1990: 11). The highest performance rates have been in individuals organizations that had a vitalised, follow the leader culture along with a vitalised culture versus those cultures that had been stagnant, follow the leader and stagnant, and bureaucratic (Kono 1990: 12). Often, the cultures that had been stagnant and bureaucratic have been observed during the bigger organisations along with individuals that had older employees versus individuals organisations that were newer, younger, and a lot more flexible in their cultures (Kono 1990: 17).

 

Hence, a number of traits need to be in location and carefully managed to formulate an organisational culture which will come to be embedded in the organisation and become part with the daily behaviours of all that work there. 1 theory of organisational culture suggests that you will discover four key traits that management have to nurture, namely consistency, adaptability, involvement, and mission (Denison and Mishra 1995: 204). These traits also involve other potent behaviours that were recognized for helping an organisational culture focus over a proper aspects of business, and these include “flexibility, openness, and responsiveness” as “strong predictors of growth” (Denison and Mishra 1995: 204). Additionally, other behaviours that are significant using a firm culture include profitability predictors, for example “integration, direction, and vision” (Denison and Mishra 1995: 204). Even more modern-day literature suggests the need for an organisational culture to focus on these three behaviours being a formula for success.

 

Schein referred on the development and management of these traits as cultural embedding, that's primarily the responsibility of an organisation’s leader and management team based on what they determine are one of the most important values, traits, and goals to obtain for ones organisation to achieve what it intends to do (Miner 2007: 321). It is the set of ideologies that an organisation’s leader has, in accordance with existing theories on the subject, that will direct that the culture is formulated and what ideals and values are encouraged (Ashkanasy et al. 2000: 262).

 

In order to maintain the cultural embedding and make sure the proper culture is developed at each the overall level and among the developing subculture framework, it's then as much as the leader and management to make certain some sorts of manage mechanisms are in place over the tangible and intangible aspects from the organisation, for instance the “(1) organizational structure and design, (2) organizational procedures and systems, (3) the design of buildings and physical space, (4) stories and myths relating to essential men and women and events, and (5) formal statements of organizational philosophies and missions” (Miner 2007: 321).

 

A similar school of though contends that the thought of organisational culture is in accordance with the premise that men and women within an organisation act out their roles and responsibilities in response to how they define the notion of work and how their organisation benefits or punishes that definition of work, which then determines how they respond to people cultural beliefs (Chan 2000: 83; Alvesson 1993: 118). As such, managers would need to shape their organisational culture in this sort of a method to aid influence their workers’ definition from the idea of jobs so that they are able to maximise their talent and enhance productivity in order to gain their objectives. Again, this returns towards idea of cultural embedding exactly where the management and leadership must imbue this culture into each individual inside their organisation to influence beliefs and behaviours (Chan 2000: 83).

 

Because several in the concepts involved in culture have a tendency being intangible and somewhat hidden, for instance beliefs and values that is hard to discern or articulate, the accessible management theories contend that it is up the leadership to take in up the trigger and communicate what the values and beliefs mean on a regular and consistent basis as part on the embedding technique (Bush 2003: 160; Smircich 1985: 58). Additionally, the theories contend that leadership need to also take up the trigger of culture by creating and encouraging specific rituals and ceremonies, for example reward programmes, employee meetings, and other tactics which are formulated to reinforce the values and beliefs from the organisations (Bush 2003: 161).

Effective intervention by leadership in an organisation can help adjust the culture to wherever it need to be to be able to meet strategic objectives. Theorists believe that leadership can enact this kind of cultural shift via consensus building in the organisational members, focusing on trust and relationship-building both internally and externally, directing high levels of communication and feedback throughout the organisation, providing the needed training and knowledge transfer, and, most importantly, leading by instance (Deal and Kennedy 1982: 189). These tactics by management are particularly crucial for bigger organisations that can have subcultures, for example individuals with numerous locations, which may possibly need to adjust or adapt to an overall organisational shift in strategy or beliefs, such as a movement to an environmentally sensitive culture or a culture that may be additional customer-focused.

Conclusions

 

It is critical to remember that, far more always than not, theory is something and process is a thing that is certainly commonly completely numerous because it involves the dynamics from the real world along with a wide number of human personalities, behaviours, and leadership styles that make organisational culture into its personal particular system within a wide array of organisations. However, these theories offer a foundation for organisations to find out how to adapt their behaviours and beliefs to far better attain their performance goals and strategic objectives.

 

It is the leadership that sets the tone and shapes the cultural structure just like the leader of a nation convinces the majority of its citizens to uphold particular beliefs and values. So, too, will individuals managing the masses inside an organisation as they're responsible for guiding how jobs is perceived—and this really is inside a positive or negative way—which then determines how people in the culture will enact it with each other, customers, and other stakeholders. Leading the way must be the head with the organisation along with the entire management team who can articulate and reward the behaviours and beliefs that they see as their ideal organisational culture, helping individuals inside the organisation much better realize the forms of tangible and intangible components are critical for success.

 

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