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CASE STUDY
With SaaS ERP, Oxford Bookstore increased its revenue by Rs 3.4 crore

Summary
In April 2008, the bookstalls IT infrastructure suffered from serious challenges. T here(predicate) were square inefficiencies with the point of sale function. And since the inventory management system was not integrated with the POS system, it lacked control over inventory. The book selling occupancy has been prone to excess purchases, an over-stocking of SKUs, and a pile-up of non-moving or slow-moving inventory. What do it harder for Oxford was its decentralized approach. This allowed a single title to have ternary codes crosswise each of Oxfords 25-plus stores, making it almost unrealistic to get a fix on the number of copies it had of a popular title. Inevitably, this led to high inventories. With a dispersed retail operation and increased volume of transactions, the challenge was to find a way to regulate processes and manage transactions. Thus, they exact the right seller and work with them on this ERP-SaaS project which helped centralized all Oxford titles across all branches into a single directory controlled by an ERP. Data from here flows to all modules including a store inventory module and the bookstores points of sale. It also covers the companys payroll and account statement needs, and Web tools.



Revenues have catapulted a full 20 pct adding a whopping Rs 3.4 crore to the bookstores coffers. The ERP-SaaS project also helped increase footfalls into Oxfords bookstores by 25 percent and swell bill sizes by 20 percent. Profits have been owing(p) on the e-platform too. Online sales have jumped a full deoxycytidine monophosphate percent and revenues have escalated by 50 percent. It has also do other aspects of running a retail business easier, including managing a CRM, a loyalty program and discount schemes.
What can we divulge from the case?
* Define business requirements
* Research on ERP systems and choose vendor carefully
* Make sure ERP vendor have ample functionality...If you want to get a full essay, order it on our website: Orderessay



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