Quality Management and Productivity: Strategic Plan Development Paper

The purpose of this paper is to analyze role of Total tonicity Management (TQM) in the strategic plan of Riordan Manufacturing. Summarize the Riordan Manufacturing Mission, trance and the importance of TQM as a strategic level objective. Also, let on the impact and complexity that globalization has on the TQM strategies at Riordan Manufacturing.

Riordan Manufacturing views TQM as a collection of processes. We maintain that our organizations must strive to incessantly improve these processes by incorporating the knowledge and experiences of workers. The simple objective of Riordan Manufacturings TQM implementations is Do the right things, right the first time, every time. TQM is ceaselessly variable and adaptable.

Riordan Manufacturings TQM is processes ar focused on continuous feeler in all areas of work, from high level strategic prep and decision-making, to detailed execution of work elements on the shop floor. It stems from the picture that mistakes can be avoided and defects can be prevented. It leads to continuously improving results, in all aspects of work, as a result of continuously improving capabilities, people, processes, technology and machine capabilities.

Continuous improvement must turn over not only with improving results, but more significantly with improving capabilities to produce better results in the future.



Riordan Manufacturings five major(ip) areas of focus for capability improvement are demand generation, emerge generation, technology, operations and people capability.

At Riordan Manufacturings a central principle of TQM is that mistakes whitethorn be made by people, but most of them are caused, or at least permitted, by faulty systems and processes. This promoter that the root cause of such mistakes can be identify and eliminated, and repetition can be prevented by changing the process. on that point are three major (isixsigma.com) mechanisms of prevention:

1. Preventing mistakes (defects) from occurring (Mistake - proofing or Poka-Yoke).

2. Where mistakes cant be absolutely prevented,

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